Q: What is your return policy?
A: You can return your unused pickleball paddle within 10 business days for credit on a different model or product. No cash refunds.
Q: Why only Onix pickleball?
A: Onix is one of the top pickleball manufactures with premium quality on all of their products. They also offer a complete line of pickleball products including pickleball paddles, Onix Pure 2 indoor and outdoor pickleball balls and quality nets and accessories.
As you might have noticed we’ve added another quality pickleball supplier, Singleton paddles which are built right here in Ontario. Fantastic quality and playability and all their paddles come in 1/2 and 3/8 inch thickness..
In the future we will add other pickleball products to complement our existing products.
Q: Do you stock everything Onix?
A: We have chosen the top products Onix Pickleball offers and plan to stock everything we offer so we can ship to you promptly.Some items might have to be ordered and we’ll let you know if something will have a long delivery time.
Q: How about other pickleball brands?
A: We are currently negotiating with other pickleball manufacturers to offer additional premium pickleball products. See above comments for our new line of the Singleton PRO models!
Q: Do you ship to the United States or internationally?
A: Not at this time.
Q: Do you offer discounts for club or group purchases?
A: Yes we do! Contact us for special prices to help get your club or group started!